Solutions/Data Centers & Colocation
Data Centers & Colocation

Reliability intelligence for colocation and data centers

Connect facility, network and compute telemetry across halls and tenants — find the origin of an incident, see which customers it touches, and verify maintenance before it starts.

Built forMulti-tenant hallsInterconnectionFabric and powerChange windows
The operating reality

Every incident is someone else's outage.

Colocation and data center operators run the layer everyone else builds on. A single degraded uplink in one hall can surface as packet loss for one tenant, a storage timeout for another and a cross-connect ticket for a third — each arriving through a different channel, each owned by a different team.

The facility, the network fabric and the tenant services are usually monitored by separate systems with separate inventories. Reconstructing how they depend on each other happens in the middle of the incident, which is where most of the time to resolution goes.

Raincurve keeps that dependency picture continuously, across vendors and generations of hardware, and reasons over it the moment signals start to move.

Where time is lost today

Alarm floods across systems

One fault produces hundreds of alarms in the NMS, the DCIM and tenant-facing monitoring. Correlating them is manual.

Tenant impact is guesswork

Knowing which customers sit behind a failing switch, PDU or cross-connect usually means querying three inventories.

Maintenance collides with failures

A planned drain is safe on paper, but not while a neighboring device is already degraded or another change is in flight.

Mixed-vendor estates

Acquisitions and refresh cycles leave multiple vendors and generations, each with its own tooling and alarm vocabulary.

Redundancy drifts silently

Dual-homed designs erode as links fail and are not restored. Nobody notices until the second failure.

Evidence for customers

Post-incident reports need a defensible root cause and timeline, assembled after the fact from partial logs.

How Raincurve works in your facility

Read-only to start. Raincurve runs alongside your existing NMS, DCIM and ticketing.

01

Map

Discovery, DCIM and inventory data are fused into one dependency graph: power and cooling zones, racks, fabric, cross-connects and tenant endpoints.

02

Reason

Alarms and telemetry from every system are compressed into Compact Contracts and grouped into incidents with a ranked origin and tenant impact.

03

Verify

Planned and proposed actions are checked against live state and in-flight work, so no tenant loses redundancy below its requirement.

04

Report

Every incident carries a timeline, root-cause evidence and affected tenants — ready for customer communication and post-incident review.

Illustrative example

One uplink, three tenants, one incident.

An aggregation switch in hall B starts losing optical power on a spine uplink. Within a minute, tenants on 12 access switches see intermittent loss, a storage tenant reports timeouts and the NOC has 140 alarms across three tools.

Raincurve groups them into one incident, names the uplink as the origin, lists the affected tenants and blocks a scheduled drain of the redundant switch — because it would leave 36 servers single-homed.

Incident · Hall B1 incident · 140 alarms
origin
agg-b3 et-0/0/12 optical Rx −3.1 dB
confidence 0.82
tenants
Tenant 114, Tenant 207, Tenant 311
12 access switches downstream
blocked
Scheduled drain of agg-b4 (CHG-2291)
36 servers would drop to 1 path
action
Replace optic on agg-b3, then resume change
verified safe

Grounded in published results

75%Root-cause devices found vs 42% for tuned rule-based correlationHawkes study, simulated
0Unsafe maintenance approvals with exact graph verification (vs 98.4% approved by runbooks)Verification study
0.19 sTo verify resilience across a 14,680-device networkVerification study
1.8Tickets per incident vs 2.9 for topology-window rulesHawkes study, simulated

How engagements start

Most colocation engagements start with a single hall or site as the Tier 2 pilot scope.

Tier 1

Infrastructure Assessment

A scoped read of your topology, telemetry and recent incidents. We map cross-layer dependencies, replay past incidents through Curve-1 and show where time to resolution is lost.

Tier 2

Production Pilot

Raincurve runs alongside your existing tools on a defined slice of production — a hall, a region, a cluster — with success criteria agreed up front and measured weekly.

Tier 3

Enterprise Reliability Platform

Estate-wide deployment in your environment: continuous cross-layer reasoning, verified remediation workflows, and integration with your NOC, ticketing and change processes.

Questions

Make infrastructure intelligence operational.

Start with a conversation about your environment.